Help Center

Find answers to common questions and learn how to make the most of AI Skills

Browse FAQ below or contact support for help

Frequently Asked Questions

Getting Started

How do I get started with AI Skills?

After registration, browse the skills library on the homepage and select AI skills suitable for your industry. Click any skill to view detailed instructions. New users can try all basic features for free.

What industries does AI Skills support?

We support 20+ industries including e-commerce, content creation, social media, marketing, data analytics, and product management. Each industry has AI skills specifically tailored to its business scenarios.

How do I find the right AI skill for me?

Use the smart search on the homepage to describe your business problem, and the system will recommend relevant AI skills. You can also browse by industry category or view popular skill rankings.

Account

How do I update my account information?

After logging in, click your avatar in the top right corner to enter the User Center. You can update your profile, password, and email in 'Account Settings'.

What if I forgot my password?

Click 'Forgot Password' on the login page, enter your registered email, and the system will send a password reset link. Please complete the reset within 24 hours.

How do I delete my account?

Go to User Center > Account Settings > Account Security, and click 'Delete Account'. Please note that all data will be permanently deleted and cannot be recovered.

Billing

What pricing plans are available?

We offer Free, Pro, and Enterprise plans. Free tier includes basic features, Pro unlocks all skills and advanced analytics, and Enterprise provides customization and dedicated support. See pricing page for details.

What payment methods are accepted?

We accept major payment methods including credit cards, PayPal, and bank transfers. Enterprise customers can also use invoice billing.

How do I request a refund?

Within 7 days of purchase, you can contact support for a full refund if unsatisfied. After 7 days, refunds are prorated based on usage.

Technical

What browsers does AI Skills support?

We support the latest versions of Chrome, Firefox, Safari, and Edge. Chrome is recommended for the best experience.

How is data security ensured?

We use bank-level SSL encryption for transmission, and all data is stored on secure cloud servers. We never share your personal data with third parties. See our Privacy Policy for details.

How do I use the API?

Pro and Enterprise users have API access. Get your API Key in the User Center, then refer to the API documentation for integration.

Didn't find your answer?

Our support team is always here to help

Email Support

Response within 24 hours on weekdays

support@aiskills.com

Live Chat

Instant response during business hours

Mon-Fri 9:00-18:00

Phone Support

Dedicated line for enterprise customers

188-8888-8888

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